How do you differentiate between Active and Inactive member?
By Kaushal Bansal
updated 3 months ago
Your team members or your employee working on calling task who needs to make use of the platform are known as members on the platform.
Active Members: The definition is simple, those members who are available to work and take the calls are considered as active members.
Inactive Members: Members who are either left the company or are not available on certain days because of leaves are the part of inactive members.